Everyone loves a low TTD. Management strokes their egos over it, dashboards celebrate it, and alert systems multiply to chase it. Here is why that is the wrong metric entirely.
Right now, the software industry is about to step on the same rake. Again. We’ve spent 150 years assuming that swapping one component for a faster one would magically fix the economy.
Technology doesn't cause an explosion of productivity by itself. Unlocking the value requires a total system reboot.
Why we measure everything and why it's not always a good thing.